Contact RichRoyal
RichRoyal support is available around the clock via live chat and email. The team can help with questions about accounts, games, bonuses, deposits and withdrawals.
Contact support
Email: [email protected]
Live chat is available in the casino. When contacting support by email, use the address registered to your account wherever possible.
Include the relevant deposit, withdrawal or game title, as well as any error message you received. For technical issues, details of your device and browser can also help. Never share your password.
Formal complaints
Email: [email protected]
Send formal complaints from your registered email address. Describe what happened and identify the transaction or bet concerned as precisely as possible.