RichRoyal Terms and Conditions
Using RichRoyal requires a personal player account and compliance with the account, payment, bonus and game rules. Players must be at least 18. Winnings are not guaranteed.
Personal accounts
Your account must be registered in your own name. Registration details must be complete and accurate. Only one account is permitted per person. Using someone else’s account or sharing your own account or login details is prohibited.
Verification
RichRoyal may verify your identity, age, address and source of funds, and request proof that you own the payment method used. You may be asked for identification, proof of address and payment or transaction records.
Requested documents must be submitted within 30 days of the request. Missing documents or ongoing checks may delay withdrawals and lead to account suspension.
Deposits and withdrawals
Available payment methods and minimum and maximum amounts depend on your account and the payment method. Wherever possible, withdrawals are made through the same method used for the deposit.
Even without a bonus, you must wager your deposited amount at least once before withdrawing. You must also have wagered at least €20 in total during the calendar month in which you request the withdrawal. If you have not wagered your deposited amount at least once, winnings may be voided and fees deducted. Withdrawal limits also depend on factors including your VIP level.
Bonuses and game rules
Each promotion has its own eligibility criteria and wagering requirements. Bonus validity periods and the conditions for releasing bonus funds also vary by promotion. Stake limits and withdrawal restrictions may apply while a bonus is active. Cancelling a bonus or allowing it to expire may result in the loss of bonus funds and any winnings generated from them.
The rules of each game or betting market determine how play and settlement work. Fraud, collusion and using an account for illegal activities may result in bets and winnings being voided and the account being closed.
Complaints and gambling breaks
For account enquiries, contact support at [email protected]. Send formal complaints from your registered email address to [email protected]. You can request gambling breaks and self-exclusion through support.